Terms and Conditions

DigiLive Events (‘DLE’) is dedicated to safeguarding and respecting your privacy. This policy, along with any associated documents, outlines how any personal data collected from you or provided by you will be processed. Please read the following carefully to understand our approach to handling your personal data and how we will manage it.

The website https://digiliveevents.com/ is owned and managed by DLE.

Privacy Policy

Your privacy matters

Last updated: 23 July 2026

DigiLive Events Limited (“DigiLive Events”, “DigiLive”, “we”, “us” or “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and share personal information when you:

• Visit or interact with our website;

• Register for, attend or participate in one of our events;

• Are invited to an event organised or supported by us;

• Communicate with us by telephone, email, social media or other channels;

• Purchase or enquire about our services;

• Work with us as a client, sponsor, supplier, venue, speaker, moderator or business partner;

• Apply for a role or work with us; or

• Otherwise provide personal information to us.

This policy also explains your rights under applicable data protection legislation.

1. Who we are

DigiLive Events Limited is a company registered in England and Wales under company number 12857631.

Our registered office is:

Whitefriars Suite 1B
First Floor, Whitefriars
Lewins Mead
Bristol
England
BS1 2NT

For the purposes of applicable data protection law, DigiLive Events Limited will normally be the data controller responsible for your personal information.

In some circumstances, particularly when delivering services on behalf of a client, we may act as a data processor, joint controller or separate controller. Where another organisation is responsible for deciding how your information is used, its own privacy policy may also apply.

Questions about this policy or how we use personal information can be sent to:

Email: info@digiliveevents.com

Please include “Privacy Request” in the subject line.

2. The personal information we collect

The personal information we collect will depend on how you interact with us and may include the following.

Identity and contact information

This may include:

• Your name;

• Business email address;

• Business telephone or mobile number;

• Postal or business address;

• Social media profile information; and

• Other information used to identify or contact you.

Professional information

This may include:

• Employer or organisation;

• Job title, role and seniority;

• Department or business function;

• Industry and location;

• Professional interests and responsibilities;

• Business priorities, projects and challenges;

• Purchasing responsibilities or areas of influence; and

• Information about products, services or topics that may be relevant to your role.

Event registration and participation information

This may include:

• Events you have been invited to, registered for or attended;

• Attendance confirmations and availability;

• Event preferences;

• Responses to registration, qualification or event questionnaires;

• Discussion topics and areas of interest;

• Follow-up meeting preferences and availability;

• Feedback about an event;

• Notes relating to event communications;

• Dietary, accessibility or other event-related requirements; and

• Details included in attendee profiles, delegate lists or event materials.

Client, sponsor and supplier information

This may include:

• Contact and account information;

• Details of services requested or provided;

• Contracts, statements of work and purchase orders;

• Billing, invoicing and payment information;

• Target account, audience and event requirements;

• Correspondence and meeting notes; and

• Records relating to the management and delivery of an event or campaign.

Communications information

This may include:

• Emails, messages and correspondence;

• Telephone call notes;

• Records of meetings and conversations;

• Enquiries, requests, complaints and feedback; and

• Your communication and marketing preferences.

Calls may occasionally be monitored or recorded for training, quality, compliance or record-keeping purposes where this is lawful and appropriate. We will provide any notification required by law.

Website and technical information

When you use our website, we may collect:

• Internet Protocol address;

• Browser type and version;

• Device information;

• Operating system;

• Time zone and approximate location;

• Pages viewed and links selected;

• Referral source;

• Website usage and interaction information; and

• Cookie and consent preferences.

Photographs, video and audio

Where appropriate, we may collect photographs, video footage or audio recordings taken at our events.

We will provide appropriate notice where photography, filming or recording is taking place. Where consent is required, we will request it separately.

Recruitment and employment information

When you apply to work with us, we may collect:

• Contact details;

• CV and employment history;

• Qualifications and professional experience;

• References;

• Interview notes;

• Salary expectations;

• Right-to-work information; and

• Other information you provide during the recruitment process.

Employees, workers and contractors may receive a separate privacy notice containing more detailed information about the processing of employment-related information.

3. Special category information

Some personal information is considered particularly sensitive under data protection law. This includes health information.

We may collect limited health-related information when it is necessary to accommodate:

• Dietary requirements or allergies;

• Accessibility requirements;

• Medical requirements relevant to attending an event; or

• Health and safety arrangements.

We will only collect and use this information where it is necessary and where we have an appropriate lawful basis and special category condition, such as your explicit consent or the protection of someone’s vital interests.

We will limit access to this information and will not share it with event sponsors for sales or marketing purposes.

Where necessary, relevant information may be shared with venues, caterers, accommodation providers or event staff so that they can meet your stated requirements.

4. How we collect your information

We may collect personal information directly from you when you:

• Register for or attend an event;

• Respond to an invitation;

• Complete an event questionnaire;

• Request information about our services;

• Communicate with us;

• Subscribe to communications;

• Enter into a contract with us;

• Participate in a follow-up meeting;

• Provide feedback;

• Apply for a role; or

• Use our website.

We may also receive personal information from:

• Your employer or organisation;

• Our clients, event sponsors and business partners;

• Colleagues who recommend or nominate you for an event;

• Event registration or technology platforms;

• Venues, suppliers and service providers;

• Publicly available professional sources;

• Company websites;

• Companies House;

• LinkedIn and other professional networking platforms;

• Search engines;

• Business directories;

• Lusha and other licensed business intelligence or corporate databases; and

• Organisations providing data verification, enrichment or business contact services.

Where we obtain personal information from another source, we take reasonable steps to ensure that its use is lawful, fair and relevant to your professional role.

5. How we use your information

We may use personal information to:

• Respond to enquiries and requests;

• Provide information about our services;

• Identify professionals who may be suitable for an event;

• Invite you to relevant executive events, roundtables, briefings, conferences, dinners or meetings;

• Assess your suitability and relevance for a particular event;

• Register and manage your attendance;

• Deliver virtual and in-person events;

• Create attendee profiles and event materials;

• Facilitate professional networking and peer-to-peer discussion;

• Introduce attendees to the named event sponsor or client;

• Arrange requested or agreed post-event follow-up meetings;

• Manage event communications, reminders and updates;

• Fulfil contracts with clients, sponsors and suppliers;

• Process invoices and payments;

• Manage our business relationships;

• Conduct research and understand market interests;

• Improve our events, services and communications;

• Measure event engagement and performance;

• Prevent fraud, misuse or security incidents;

• Manage recruitment and employment;

• Comply with legal and regulatory requirements; and

• Establish, exercise or defend legal claims.

We will not use personal information for purposes that are incompatible with the purposes described in this policy unless permitted or required by law.

6. Our lawful bases for using personal information

We rely on one or more of the following lawful bases.

Contract

We may process personal information where it is necessary to:

• Provide a service you have requested;

• Manage your event registration or participation;

• Fulfil our obligations under an agreement;

• Take steps at your request before entering into an agreement; or

• Manage a client, sponsor, supplier or employment relationship.

Legitimate interests

We may process personal information where it is necessary for our legitimate business interests or those of a client or partner, provided those interests are not overridden by your rights and freedoms.

These interests may include:

• Developing and maintaining professional business relationships;

• Identifying relevant senior professionals for invitation-only B2B events;

• Promoting relevant business events and services;

• Delivering attendee acquisition and event management services;

• Facilitating professional networking;

• Connecting attendees with named event sponsors;

• Arranging agreed follow-up meetings;

• Understanding market requirements and professional interests;

• Improving our events and services;

• Protecting our systems and business;

• Managing our operations; and

• Establishing or defending legal claims.

Where we rely on legitimate interests, we consider the nature of the information, the context in which it was obtained, your reasonable expectations and the potential impact on you.

Consent

We may rely on your consent for activities such as:

• Certain marketing communications;

• Non-essential website cookies;

• Optional photography, filming or recording;

• Processing health, dietary or accessibility information where explicit consent is appropriate; and

• Other optional activities that are clearly explained to you.

You may withdraw your consent at any time. Withdrawing consent will not affect processing that took place before consent was withdrawn.

Legal obligation

We may process information where necessary to comply with legal, regulatory, accounting, tax, employment or reporting obligations.

Vital interests

In limited circumstances, we may use information where it is necessary to protect someone’s life or physical safety, such as during a medical emergency at an event.

7. Business-to-business communications and event invitations

DigiLive Events organises invitation-only business events for senior professionals. We may use business contact information to contact individuals where we reasonably believe an event, discussion or service is relevant to their professional role.

We may contact you by telephone, email, LinkedIn or other professional channels.

Depending on the circumstances, we may rely on legitimate interests or consent. We will also comply with the Privacy and Electronic Communications Regulations and other rules applying to electronic marketing and business communications.

Every electronic marketing communication will provide a straightforward way to unsubscribe or object.

You may ask us to stop sending marketing or event invitations at any time by:

• Using the unsubscribe option in the communication;

• Replying to the message;

• Telling the member of our team who contacted you; or

• Emailing info@digiliveevents.com.

You have an absolute right to object to the use of your personal information for direct marketing.

We may retain limited information on a suppression list after you unsubscribe. This allows us to record and respect your preference and helps prevent you from being contacted again.

8. Sharing information with clients and event sponsors

Many DigiLive events are organised for, or sponsored by, a named client.

Where this applies, we will make the identity of the client or event sponsor clear in the invitation, registration process or event communications.

To deliver the event and facilitate relevant professional connections, we may share appropriate business information with the named client or sponsor. This may include:

• Your name;

• Employer;

• Job title and professional role;

• Business contact details;

• Professional interests and business priorities;

• Relevant answers provided during the registration or qualification process;

• Attendance status;

• Event feedback;

• Follow-up meeting preferences; and

• Availability for an agreed follow-up conversation.

We will only share information that is relevant and proportionate to the event and the services being delivered.

Where a client or sponsor receives your personal information for its own purposes, it may become an independent data controller and will be responsible for its subsequent use of that information under its own privacy policy.

Clients and sponsors must not use information received from us in an unlawful, misleading or excessive way.

We will not sell your personal information to unrelated third parties.

9. Attendee profiles and delegate information

To support meaningful discussion and networking, we may create an attendee or delegate profile containing limited professional information such as:

• Name;

• Job title;

• Employer;

• Professional biography;

• Business priorities;

• Discussion interests; and

• Relevant event questionnaire responses.

These profiles may be shared with the named event sponsor, moderator, speakers, event hosts or other attendees where appropriate.

We will make the intended use of attendee profiles clear as part of the invitation, registration or event process.

Personal telephone numbers, private addresses and sensitive personal information will not be included in general delegate materials.

10. Other organisations with whom we may share information

We may share personal information with trusted third parties where necessary, including:

• Event clients and named sponsors;

• Event venues, hotels and caterers;

• Virtual event and video-conferencing providers;

• Event registration and management platforms;

• Moderators, speakers, photographers and event personnel;

• Email, telephone and communication providers;

• Customer relationship management providers;

• Cloud hosting and information technology providers;

• Website, analytics and security providers;

• Payment processors, banks and accounting providers;

• Professional advisers, including accountants, auditors, insurers and lawyers;

• Recruitment and employment service providers;

• Data verification and enrichment providers;

• Regulators, law enforcement bodies and public authorities;

• Prospective purchasers, investors or advisers involved in a sale, merger or reorganisation of our business; and

• Other organisations where you ask or authorise us to share information.

Our service providers are only permitted to use personal information for the agreed purpose and must protect it appropriately.

We may also disclose information where required by law, court order or regulatory obligation, or where necessary to protect the rights, property, safety or security of DigiLive Events, our clients, attendees or others.

11. International events and transfers

DigiLive Events operates internationally and delivers events in the UK, Europe, North America and other regions.

Your personal information may therefore be accessed, transferred to or processed in a country outside the United Kingdom. Some of these countries may not provide the same level of legal protection for personal information as the UK.

Where a restricted international transfer takes place, we will use an appropriate lawful safeguard. This may include:

• A UK adequacy regulation;

• The UK International Data Transfer Agreement;

• The UK Addendum to approved standard contractual clauses;

• Contractual and organisational safeguards;

• A legally permitted exception; or

• Another transfer mechanism permitted under applicable law.

We will also take reasonable steps to ensure that service providers receiving personal information maintain appropriate security and confidentiality standards.

12. Artificial intelligence and automated tools

We may use artificial intelligence and other automated tools to support the delivery and improvement of our services.

These tools may assist with activities such as:

• Summarising information;

• Drafting communications and event content;

• Organising or classifying business information;

• Identifying potentially relevant events, topics or professional connections;

• Supporting audience research and segmentation;

• Improving service efficiency;

• Analysing event feedback and engagement; and

• Providing our team with operational insights.

Where personal information is used with an AI-assisted tool, we will seek to:

• Use only the information reasonably necessary for the purpose;

• Avoid including sensitive information unless there is a clear lawful reason;

• Apply appropriate security and contractual safeguards;

• Restrict access to authorised personnel;

• Review important outputs before acting on them; and

• Comply with applicable data protection requirements.

We do not use solely automated decision-making to make decisions about you that produce legal or similarly significant effects without appropriate human involvement and the safeguards required by law.

AI-generated recommendations, summaries or insights are intended to assist our team and do not replace appropriate human judgement.

13. Cookies and website technologies

Our website may use cookies and similar technologies.

Cookies are small files placed on your device that help websites operate, remember preferences and understand how visitors interact with them.

We may use:

• Strictly necessary cookies required for the website to function;

• Preference cookies that remember your choices;

• Analytics cookies that help us understand website usage; and

• Marketing technologies where appropriate.

Where consent is required, non-essential cookies will not be placed until you have made a choice through our cookie management tool.

You can change or withdraw your cookie preferences through the website or your browser settings.

Further information about the cookies used on our website should be provided in our separate Cookie Policy.

14. Keeping your information secure

We use appropriate technical and organisational measures designed to protect personal information against:

• Unauthorised access;

• Accidental or unlawful loss;

• Misuse;

• Disclosure;

• Alteration; and

• Destruction.

These measures may include:

• Access controls;

• Password protection and authentication;

• Secure cloud and information technology systems;

• Encryption where appropriate;

• Staff confidentiality obligations;

• Data protection training;

• Supplier due diligence;

• Backup and recovery procedures; and

• Procedures for identifying and responding to security incidents.

No method of electronic transmission or storage is completely secure. However, we regularly review our arrangements and take reasonable steps to protect the personal information in our possession.

15. How long we retain personal information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

When deciding how long to retain information, we consider:

• The nature and sensitivity of the information;

• The purpose for which it is used;

• The duration of our relationship with you or your organisation;

• Contractual, legal, accounting and tax requirements;

• Limitation periods for potential legal claims;

• Whether you have objected or withdrawn consent; and

• Whether the information can be securely deleted or anonymised.

Our general retention approach is:

• Client, sponsor, supplier and contractual records may normally be retained for up to six years after the end of the relevant relationship or contract;

• Event registration and participation records may normally be retained for up to six years where required for contractual, reporting or legal purposes;

• Business prospect and marketing information will be periodically reviewed and deleted or updated when it is no longer relevant;

• Dietary, accessibility and health-related information will normally be deleted shortly after the relevant event unless there is a lawful reason to retain it;

• Unsuccessful recruitment records will normally be retained for up to six months after the recruitment process, unless a longer period is agreed or legally justified;

• Website information will be retained in accordance with our cookie settings and analytics arrangements; and

• Suppression records may be retained for as long as necessary to ensure that an objection or unsubscribe request continues to be respected.

We may retain anonymised information that can no longer identify an individual for research, reporting, analysis and service improvement.

16. Your data protection rights

Depending on the circumstances and the lawful basis on which we use your information, you may have the right to:

Access your information

You can ask whether we process your personal information and request a copy of the information we hold.

Correct your information

You can ask us to correct inaccurate information or complete information that is incomplete.

Request deletion

You can ask us to delete your personal information in certain circumstances.

This right is not absolute, and we may need to retain information where there is a legal, contractual or legitimate reason to do so.

Restrict how we use your information

You can ask us to temporarily limit the way we use your information in certain circumstances.

Object to processing

You can object where we rely on legitimate interests.

You have an absolute right to object to the use of your information for direct marketing.

Data portability

Where applicable, you can ask to receive certain information in a structured, commonly used and machine-readable format or request that it be transferred to another organisation.

Withdraw consent

Where we rely on consent, you can withdraw it at any time.

Rights relating to automated decisions

You may have rights relating to decisions made solely through automated processing where those decisions have legal or similarly significant effects.

Make a complaint

You can complain to us about how we have used your personal information.

You also have the right to complain to the UK Information Commissioner’s Office.

You may exercise your rights by emailing info@digiliveevents.com and including “Privacy Request” in the subject line.

We may ask you to provide information to verify your identity before acting on a request. We may also ask for clarification where necessary to understand the scope of your request.

We will normally respond within the period required by applicable law.

17. Links to third-party websites and services

Our website, event pages or communications may contain links to websites, platforms or services operated by other organisations.

We are not responsible for the privacy practices of those organisations. You should review their privacy policies before providing personal information to them.

18. Children’s information

Our services and events are intended for business professionals and are not directed at children.

We do not knowingly collect personal information from children. Please contact us if you believe that a child has provided personal information to us.

19. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our services;

• Changes to the way we use personal information;

• New technology;

• Legal or regulatory developments; or

• Changes to our business operations.

The latest version will be published on our website with the date on which it was last updated.

Where a change is significant, we may also provide additional notice through our website, email communications or event registration process.

20. Contacting us

Questions, comments, complaints and requests concerning this Privacy Policy or our use of personal information should be sent to:

DigiLive Events Limited
Whitefriars Suite 1B
First Floor, Whitefriars
Lewins Mead
Bristol
England
BS1 2NT

Email: info@digiliveevents.com

Please include “Privacy Request” in the subject line.

We will investigate privacy complaints and respond as promptly as reasonably possible.

You also have the right to lodge a complaint with the Information Commissioner’s Office, the UK regulator responsible for data protection.

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